Privacy Policy


Healiosmed

Effective from March 2020

Thank you for using Healiosmed

Key infomation

• Healiosmed Education Private Limited is the data controller of your information
• Whatever we have mentioned in “What information we collect” section, in this notice, only those details, including your account registration details such as name, email, Content Offering details, and any survey that you may undertake later date.
• What do we do with your data? We have mentioned the same in “How we use the information” section of this notice. We use your data to provide data and services to you, ensure the security and performance of our site. We may use the data for conducting research relating to Content Offerings, sharing information with our content providers and performing statistical analysis of use of our site and services.
• You are totally free to edit, update and delete your personal information and this is detailed in section “Updating your personal information”

You can find information about us and how we collect, use and store your personal data in each section of this Privacy Notice


Who we are? What is the purpose of data collection?

• The purpose of this Privacy Notice is to describe how Healiosmed Education Private Limited collects, uses, and shares information about you through online interfaces (website and mobile application) owned and controlled by us, including healiosmed.com.
• Please read this privacy document to understand what we do
• If you do not understand, you can contact us through healiosmed@gmail.com
• Your use of our Site is also governed by our Terms of Use.

What Information this Privacy Notice Covers?

• This privacy notice covers information we collect from you through our Site.
• Few functionality of our site can be used without revealing any personal information
• To access the main content of the site, personally identifiable information is required
• Personally identifiable information
o Is the information that can be used to identify you
o This may be called ‘personal data’ or ‘personal information’
o Personally Identifiable Information can include information such as your name, email address, IP address, and device identifier, among other things.

o You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Healiosmed.
o Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your current email address should be used because that is one of the primary manners in which we communicate with you

What you agree to by using our site

We consider that the legal bases for using your personal information as set out in this Privacy Notice are as follows
• Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the Terms of Use of our Site which you accept by browsing our website and/or to comply with our contract to provide Services to you)
• Our use of your personal information is necessary for complying with our legal obligations
• Use of your personal information is necessary for our legitimate interests or the legitimate interests of others.
Our legitimate interests are to
o To operate our website and provide
o Build relationships with learners and Content Providers
o Select appropriately skilled and qualified Content Providers
o Carry out research and statistical analysis
o Carry out marketing and business development
o Internal administrative and auditing purposes
• Consent, to send you certain communications or where you submit certain information to us
If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by visiting your profile page and deleting your account and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide our Services to you

What Information We Collect

We gather two types of data from you
1. Information regarding site usage:
a. When you visit our site, we may collect and tract information indicating your which pages of our site were visited, order in which they were visited, visiting time, duration of time spent in each page, which hyperlinks were clicked among other things.
b. We may also collect, URL from which you access the site, your operating system and browser that is used to access the site
c. We also use (or may use) cookies when you visit our Site.
d. For more information on our use of cookies and web beacons, please refer to our Cookie Policy
2. Personally Identifiable Information
a. This information as explained earlier – is provided by you when you register for the first time with us.
b. Your information is also collected whenever you update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, and/or participate in Content Offerings or other Services
c. Using this information, we will allow you to access the specific site content, respond to your queries and send you email messages about the site and content
From Content Providers, we may collect student generated content, such as assignments, peer – reviewed grading, student feedback. We also We also collect course data, such as student responses to in-video quizzes, standalone quizzes, exams, and surveys.

Identity Verification.

Healiosmed may offer you the ability to verify your identity for select Services.
In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personally Identifiable Information such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document.
Communications with Healiosmed – we may receive a email message whenever you send personally identifiable information during registration, upgrading this information or while contacting us

Third party sites

We may receive Personally Identifiable Information when you access or log-in to a third party site, e.g., Facebook, Google from our Sites. This may include the text and/or images of your Personally Identifiable Information available from the third party site.

Third party payment gateway

Healiosmed provides you with the ability to pay for Content Offerings and other Services using a debit card, credit card, internet banking, UPI, among other things, through a third party payment processing service provider. Please note that our service provider, CCAvenue – not Healiosmed – collects and processes your credit card information

How we use your information

• We use the “Information regarding site usage” to build superior quality learning material, select better content providers. In the process, we will have better user satisfaction.
• We use your information for better security of our services and site
• We use your information for better technical support
• We use your information to allow you to access and use the Site and in order to provide any information, products, or Services that you request from us
• Except for the purposes mentioned in this document, and in Terms of Use document, or as specifically agreed by you, Healiosmed will not disclose any of your Personally Identifiable Information.
• We use your information to our various email or update services to send you the messages in connection with the Site or Content Offerings.
• We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so
• You should not post any Personally Identifiable Information or other information of a personal or sensitive nature, whether relating to you or another person, within a Forum post
• We may also use or publish posts submitted on the Forums without using Personally Identification Information • We use your information through Content Providers to track your attendance, Progress in a course, course completion, grading, and predictive analysis.

Communications with or from Healiosmed

When you send the email or contact us, we may receive an email with your personal information. We may also archive this information and/or use it for future communications with you where we are legally entitled to do so. We use this information for the purposes of optimizing the services and adapting our communications to you. Research within Healiosmed
We may share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our Site, and demographic data from surveys operated by us with our Content Providers and other partners so that our Content Providers and other partners may use the data for research related to online education.

Disclosure to Healiosmed Operations and Maintenance Contractors

• We use various service providers, vendors and contractors (collectively, "Contractors") to assist us in providing our Services to you.
• Our Contractors may have limited access to your Personally Identifiable Information.
• These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings.
• Access to your Personally Identifiable Information by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us.

Government authorities

Healiosmed may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law.

External links

Healiosmed may provide links to sites operated by other organizations (third parties) that we believe important to you. We do not disclose your Personally Identifiable Information to these Third Party Sites unless we have a lawful basis on which to do so.

Retention of Personally Identifiable Information

All your personally identifiable information shall be retained for a period no longer than necessary for the purposes for which these information is collected and processed.
The length of the time in each case depends on the purpose for which that is collected.

Confidentiality and Security of Personally Identifiable Information

At Healiosmed, Confidentiality and Security of Personally Identifiable Information is utmost importance
We will use current industry standards physical, technical and administrative security measures to keep you personally identifiable information confidential and secure.
Your information will not be shared with any third parties, except as otherwise provided in this Privacy Notice, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law.
As the world wide web is not a 100% secure environment, and with global rise of data theft, we cannot guarantee the security of Personally Identifiable Information. There is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information.
Please note that e-mails communications are typically not encrypted and should not be considered secure

Updating or Deleting Your Personally Identifiable Information

You have certain rights in relation to your Personally Identifiable Information.
You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your personal data by logging into the Site and visiting your user account page.
Please contact through email healiosmed@gmail.com, if you have any queries related to privacy-related questions, suggestions, unresolved problems, or complaints, exercise of your rights with regard to handling, privacy, security and updating personally identifiable information.
Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site.